:root{--ink:#172538;--muted:#65778a;--paper:#f4f8fc;--surface:#fff;--line:#d9e6f1;--blue:#0c78c8;--blue-dark:#075a98;--blue-pale:#e8f3fc;--red:#b74456;--green:#21845b;--shadow:0 12px 36px rgba(18,64,103,.09);--radius:14px}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font-family:Arial,Helvetica,sans-serif;font-size:14px}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{cursor:pointer}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid rgba(12,120,200,.3);outline-offset:2px}.app{min-height:100vh;display:flex}.sidebar{width:246px;flex:0 0 246px;background:linear-gradient(180deg,#15283e,#0d1d30);color:#edf5fb;padding:25px 16px;display:flex;flex-direction:column;min-height:100vh}.brand{display:flex;align-items:center;gap:11px;padding:0 9px 22px}.brand img{width:42px;height:42px;object-fit:contain;border-radius:10px;background:#fff}.brand-name{font-weight:800;font-size:16px}.brand-sub{font-size:11px;color:#a9c1d4;margin-top:2px}.company{margin:0 9px 25px;color:#b6c9d9;font-size:11px;line-height:1.6}.company strong{display:block;color:#fff;font-size:12px}.nav-label{color:#7f9ab0;font-size:10px;text-transform:uppercase;letter-spacing:.12em;margin:0 9px 8px}.nav{display:grid;gap:4px}.nav a{display:flex;align-items:center;gap:10px;padding:10px 11px;border-radius:9px;color:#c9d9e6;font-size:12px}.nav a:hover,.nav a.active{background:rgba(255,255,255,.1);color:#fff}.nav-icon{width:18px;text-align:center;color:#88b7d9}.nav-count{margin-left:auto;color:#9dc4df;font-size:11px}.sidebar-bottom{margin-top:auto;border-top:1px solid rgba(255,255,255,.1);padding-top:16px}.user-chip{display:flex;align-items:center;gap:9px;padding:8px 7px}.avatar{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;background:#1c83c8;color:#fff;font-weight:800;font-size:11px}.user-chip small{display:block;color:#a8bfd0;font-size:10px;margin-top:2px}.main{min-width:0;flex:1;padding:30px 36px}.topbar{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:26px}.eyebrow{font-size:10px;color:var(--blue);font-weight:800;text-transform:uppercase;letter-spacing:.12em}.topbar h1{font-size:30px;margin:6px 0 5px;letter-spacing:-.03em}.subhead{color:var(--muted);margin:0}.top-actions{display:flex;gap:10px;align-items:center}.btn{border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:9px;padding:10px 14px;font-weight:700;font-size:12px}.btn.primary{border-color:var(--blue);background:var(--blue);color:#fff}.btn.primary:hover{background:var(--blue-dark)}.btn.danger{color:var(--red);border-color:#efc4ca}.btn.small{padding:7px 10px;font-size:11px}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:20px}.metric{background:#fff;border:1px solid var(--line);border-radius:13px;padding:16px 17px;box-shadow:0 4px 16px rgba(18,64,103,.04)}.metric-label{color:var(--muted);font-size:11px}.metric-value{font-size:27px;font-weight:800;margin:10px 0 3px}.metric-note{font-size:10px;color:#7d8c99}.metric-note strong{color:var(--blue)}.workspace,.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.workspace-head,.card-head{padding:18px 20px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:15px}.workspace-title,.card-title{font-weight:800;font-size:15px}.workspace-title span{color:#8495a5;font-size:11px;font-weight:500;margin-left:7px}.toolbar{display:flex;gap:8px;padding:14px 18px;border-bottom:1px solid var(--line);flex-wrap:wrap}.search{min-width:220px;flex:1;position:relative}.search input{width:100%;padding:10px 12px 10px 31px;border:1px solid var(--line);border-radius:8px;background:#fbfdff}.search span{position:absolute;left:11px;top:9px;color:#8395a5}.toolbar select,.toolbar input,.field input,.field select,.field textarea,.form-control{border:1px solid var(--line);border-radius:8px;padding:10px 11px;background:#fff;color:var(--ink)}.toolbar select{min-width:145px}.table-wrap{overflow:auto}.ticket-table{width:100%;border-collapse:collapse}.ticket-table th{padding:11px 18px;text-align:left;background:#fbfdff;color:#8091a1;font-size:10px;text-transform:uppercase;letter-spacing:.08em;white-space:nowrap}.ticket-table td{padding:14px 18px;border-top:1px solid #edf2f6;vertical-align:middle}.ticket-table tr:hover{background:#f7fbfe}.ticket-no{font-family:monospace;color:var(--blue);font-size:11px}.ticket-subject{font-weight:800;margin-top:4px}.ticket-meta{color:#8897a4;font-size:10px;margin-top:4px}.requester{font-size:12px;font-weight:700}.requester small{display:block;color:#8c9aa7;font-weight:400;font-size:10px;margin-top:3px}.badge{display:inline-block;border-radius:20px;padding:5px 9px;font-size:10px;font-weight:800;white-space:nowrap}.status-new{background:#edf4fb;color:#346b99}.status-open{background:#e7f3fc;color:#0b70ba}.status-progress{background:#fff2dd;color:#a35c00}.status-waiting{background:#f2ecff;color:#7659ad}.status-solved{background:#e7f7ef;color:#17704a}.status-closed{background:#edf0f3;color:#61707c}.priority-low{background:#eef4f8;color:#5b7180}.priority-normal{background:#e8f3fc;color:#136fae}.priority-high{background:#fff0e3;color:#aa590d}.priority-urgent{background:#fde8ec;color:#ae3248}.empty{padding:44px 20px;text-align:center;color:var(--muted)}.empty strong{display:block;color:var(--ink);margin-bottom:5px}.footer{text-align:center;color:#8494a2;font-size:11px;padding:20px}.flash{padding:11px 14px;border-radius:9px;margin:0 0 14px;font-size:12px}.flash.success{background:#e7f7ef;color:#176d49}.flash.error{background:#fdecef;color:#a73348}.flash.info{background:#e8f3fc;color:#126ca9}.form-page{max-width:1050px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px 18px;padding:20px}.field{display:grid;gap:6px}.field.full{grid-column:1/-1}.field label{font-size:11px;font-weight:800;color:#40566b}.field textarea{min-height:125px;resize:vertical}.field small{font-size:10px;color:#8393a0}.form-actions{display:flex;justify-content:flex-end;gap:9px;padding:16px 20px;border-top:1px solid var(--line)}.section-title{grid-column:1/-1;color:var(--blue-dark);font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.09em;border-top:1px solid var(--line);padding-top:16px;margin-top:3px}.materials{grid-column:1/-1;display:grid;gap:8px}.material-row{display:grid;grid-template-columns:1fr 170px 35px;gap:7px}.material-row input{min-width:0}.remove{border:1px solid var(--line);background:#fff;border-radius:8px;color:#8b9aa6;font-size:17px}.remove:hover{color:var(--red)}.detail-layout{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(270px,.7fr);gap:18px}.detail-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.detail-main{padding:22px}.detail-main h2{margin:4px 0 12px;font-size:25px;letter-spacing:-.03em}.description{white-space:pre-wrap;line-height:1.6;color:#40566b}.detail-side{padding:20px}.detail-side h3,.detail-main h3{font-size:12px;margin:0 0 12px;color:#486176;text-transform:uppercase;letter-spacing:.08em}.facts{display:grid;gap:12px}.fact label{display:block;color:#8494a1;font-size:10px;margin-bottom:3px}.fact strong{font-size:12px}.worklog{border-top:1px solid var(--line);margin-top:21px;padding-top:18px}.work-row{display:flex;justify-content:space-between;gap:12px;padding:8px 0;border-bottom:1px solid #eef3f7;font-size:12px}.work-row span{color:#728494}.events{display:grid;gap:10px}.event{border-left:2px solid #b8d7ec;padding-left:11px}.event strong{display:block;font-size:11px}.event small{color:#8897a4;font-size:10px}.comment{padding:12px;background:#f7fbfe;border:1px solid #e2edf5;border-radius:9px;margin-bottom:9px}.comment.internal{background:#fff8eb;border-color:#f4dfb1}.comment-head{font-size:10px;color:#728494;margin-bottom:5px}.comment-body{white-space:pre-wrap;line-height:1.5;font-size:12px}.login-shell{min-height:100vh;display:grid;place-items:center;padding:20px;background:linear-gradient(135deg,#eaf4fc,#f7fbff)}.login-card{width:min(420px,100%);background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 18px 50px rgba(18,64,103,.14);padding:30px}.login-brand{display:flex;align-items:center;gap:12px;margin-bottom:24px}.login-brand img{width:50px;height:50px;object-fit:contain;border-radius:11px}.login-card h1{font-size:22px;margin:0 0 6px}.login-card p{color:var(--muted);font-size:12px;margin:0 0 20px}.login-form{display:grid;gap:13px}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.list{display:grid;gap:7px}.list-item{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px;background:#f7fbfe;border-radius:8px;font-size:12px}.list-item small{display:block;color:#8292a0;margin-top:2px;font-size:10px}.switch{font-size:10px;color:#5f7688}.inline-form{display:flex;gap:7px;flex-wrap:wrap}.inline-form .form-control{flex:1;min-width:140px}.timer-box{background:linear-gradient(135deg,#edf7fe,#e2f1fc);border:1px solid #bedcf0;border-radius:10px;padding:13px;display:flex;align-items:center;gap:12px;grid-column:1/-1}.timer-value{font-family:monospace;font-weight:800;color:var(--blue-dark);font-size:20px;min-width:90px}.timer-note{color:#5e7487;font-size:11px;flex:1}.notice{background:#fff8eb;border:1px solid #f0ddb3;color:#815d1e;border-radius:9px;padding:11px 13px;font-size:11px;line-height:1.5}.responsive-only{display:none}@media(max-width:1000px){.metrics{grid-template-columns:repeat(2,1fr)}.detail-layout{grid-template-columns:1fr}}@media(max-width:760px){.app{display:block}.sidebar{width:auto;min-height:0;padding:14px 13px}.company,.nav-label,.sidebar-bottom{display:none}.brand{padding:0}.nav{display:none}.main{padding:20px 13px}.topbar{display:block}.top-actions{margin-top:15px}.metrics{gap:9px}.metric{padding:12px}.metric-value{font-size:22px}.form-grid,.settings-grid{grid-template-columns:1fr}.field.full,.section-title,.materials{grid-column:auto}.workspace-head{align-items:flex-start}.ticket-table th:nth-child(3),.ticket-table td:nth-child(3),.ticket-table th:nth-child(6),.ticket-table td:nth-child(6){display:none}.material-row{grid-template-columns:1fr 110px 35px}.detail-main,.detail-side{padding:17px}.responsive-only{display:block}}